Terms & Conditions
Last Updated: 15 November 2026
Welcome to Nellore Service Centre. These Terms & Conditions explain the general conditions applicable to our website, service enquiries, appointments, and appliance repair and maintenance services.
By using our website or requesting our services, you acknowledge these Terms & Conditions. Your applicable statutory consumer rights remain unaffected.
1. Business Information
Nellore Service Centre is a Udyam-registered independent household appliance repair and maintenance service provider located in Nellore, Andhra Pradesh.
Registered Enterprise: NELLORE SERVICE CENTRE
Udyam Registration Number: UDYAM-AP-08-0133246
Business Activity: Repair and servicing of household appliances (NIC Code 95221).
2. Our Services
Nellore Service Centre provides independent air conditioner and washing machine repair, installation, cleaning, servicing, and maintenance services.
Our services may include:
- Air conditioner inspection and repair
- AC cleaning and maintenance
- AC installation and shifting
- AC gas filling and related services
- Washing machine inspection and repair
- Washing machine cleaning and maintenance
- Top-load washing machine services
- Front-load washing machine services
The availability of individual services depends on technician availability, service location, appliance condition, and spare parts availability.
3. Independent Service Provider
Nellore Service Centre operates as an independent third-party appliance repair and maintenance service provider.
We are not affiliated with, authorized by, sponsored by, endorsed by, or officially associated with any appliance manufacturer or brand.
References to appliance manufacturers or product names are for appliance identification only and do not represent official authorization.
4. Service Appointments
Customers may request appointments through our website, phone number, or other available contact methods.
Appointment requests are subject to confirmation, technician availability, location, and service requirements.
Appointment times may change due to traffic, weather, service delays, or operational circumstances. Customers will be informed of significant changes where practicable.
5. Inspection and Visiting Charges
Applicable inspection or visiting charges will be communicated before the customer agrees to a technician visit.
Any agreed visiting or inspection charge may apply even when a customer decides not to proceed with the recommended repair, provided the applicable charge was disclosed beforehand.
6. Repair Charges and Pricing
Repair charges depend on the appliance condition, type of fault, labour required, and applicable spare parts.
Labour charges and spare-parts charges will be explained to the customer before the corresponding chargeable repair work begins.
Repair work requiring additional charges will proceed only after customer approval.
If further problems are identified during repair, the customer will be informed of any additional proposed charges before further chargeable work is undertaken.
7. Spare Parts
Spare-parts availability depends on the appliance model, supplier availability, and market conditions.
The type, price, and any applicable warranty for replacement parts will be communicated before installation.
We do not represent any replacement part as manufacturer-original or manufacturer-authorized unless that description is accurate and can be supported.
8. Customer Responsibilities
Customers are requested to:
- Provide accurate appliance and fault details
- Provide the correct service address
- Ensure reasonable access to the appliance
- Explain any previous repair attempts
- Inform technicians about known safety concerns
- Review and approve charges before repair
- Follow reasonable appliance safety instructions
9. Repair Warranty
Any warranty offered by Nellore Service Centre will apply only to the specific repair or replacement part identified in the applicable invoice or written service confirmation.
The warranty period, coverage, and conditions, if any, will be communicated to the customer.
Any warranty exclusions will be explained as part of the applicable warranty terms. Nothing in these Terms removes consumer rights provided under applicable law.
10. Service Cancellation
Customers may request cancellation or rescheduling by contacting customer support.
Any applicable cancellation, inspection, visiting, or refund conditions are described in our Refund & Cancellation Policy.
View Refund & Cancellation Policy
11. Service Limitations
Some appliances may require additional inspection, parts, specialist attention, or replacement.
A successful repair cannot be guaranteed before the appliance has been examined.
If the requested repair cannot reasonably be completed, the customer will be informed of the available options.
12. Limitation of Liability
Nellore Service Centre will exercise reasonable care when providing agreed services.
Any limitation of liability is subject to applicable law and does not exclude rights or remedies that cannot legally be excluded.
13. Website Information
We aim to keep our website information accurate and up to date.
Website descriptions are general information. Actual service availability, repair requirements, and pricing will be confirmed with the customer.
14. Intellectual Property
The Nellore Service Centre business name, original branding, and original website content are used to represent our business.
Third-party product names and trademarks remain the property of their respective owners. Their mention does not imply manufacturer affiliation or endorsement.
15. Changes to Terms
We may revise these Terms & Conditions to reflect changes in our services, business operations, or applicable law.
The updated version will be published on our website with its revision date.
16. Contact Information
Nellore Service Centre
Door No. 16-10-108, Main Road, 2nd Line,
Ramalingapuram, Nellore,
Andhra Pradesh - 524003, India.
Phone: +91 81217 23873