Privacy Policy
Last Updated: 15 November 2026
Nellore Service Centre respects the privacy of its customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact our business, or request appliance repair and maintenance services.
1. About Our Business
Nellore Service Centre is a Udyam-registered, independent appliance repair and maintenance business operating in Nellore, Andhra Pradesh.
Registered Enterprise: NELLORE SERVICE CENTRE
Udyam Registration: UDYAM-AP-08-0133246
Website: https://nelloreservicecentre.co.in/
2. Information We Collect
When you contact us, submit an enquiry, or request a service appointment, we may collect:
- Customer name
- Mobile or contact number
- Email address, if provided
- Service address and location
- Appliance type and reported issue
- Service appointment details
- Service history and payment details
- Other information voluntarily provided
Our website or hosting systems may also collect limited technical information, such as IP address, browser information, and website access logs, for security and website operation.
3. How We Use Your Information
Information collected from customers may be used to:
- Respond to customer enquiries
- Schedule appliance service appointments
- Contact customers regarding service requests
- Arrange technician visits
- Provide repair and maintenance services
- Communicate service charges and estimates
- Maintain service and payment records
- Address complaints and service issues
- Improve our customer support and services
- Comply with applicable legal obligations
4. Information Sharing
We do not sell, rent, or trade customer personal information to third parties.
Customer information may be shared with technicians or service partners where necessary to provide the requested appliance repair or maintenance service.
We may also disclose information when required by applicable law or a lawful government request.
5. Cookies and Website Information
Our website may use cookies and similar technologies to support website functionality, improve user experience, and understand website performance.
You may manage or restrict cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.
6. Data Security
We take reasonable technical and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain customer information only for as long as reasonably necessary to provide requested services, maintain business records, resolve disputes, and meet applicable legal obligations.
8. Customer Privacy Requests
Customers may contact us to request access to, correction of, or deletion of their personal information, subject to applicable law and legitimate record-retention requirements.
Requests may be submitted using the contact details provided below.
9. External Websites
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of those external websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, website features, or applicable legal requirements change.
The latest version will be published on this page with its updated revision date.
11. Contact for Privacy Enquiries
Business Name: Nellore Service Centre
Address:
Door No. 16-10-108, Main Road, 2nd Line,
Ramalingapuram, Nellore,
Andhra Pradesh - 524003, India.
Phone: +91 81217 23873
Email: support@nelloreservicecentre.co.in
Website: https://nelloreservicecentre.co.in/