Refund & Cancellation Policy

Appointment Cancellation

Customers may cancel or reschedule their appointment by contacting our customer support before the technician is dispatched.

Inspection Charges

Inspection or visiting charges, if applicable, are generally non-refundable once the technician has visited the service location.

Repair Charges

Repair charges become applicable only after customer approval.

Refunds

Refunds may be considered in the following situations:

Duplicate payment

Payment made in error, Service could not be provided due to our inability Approved refunds will normally be processed within 7–10 business days through the original payment method.

Spare Parts

Special-order spare parts are generally non-refundable unless found to be defective.

Customer Satisfaction

If you are dissatisfied with the service provided, please contact our support team within 48 hours of service completion. We will make reasonable efforts to resolve the issue.

Our Services

For cancellation or refund requests:
Nellore Service Centre
Phone: +91 81217 23873
Email: support@nelloreservicecentre.co.in